Digital & Coaching Refund Policy

This is the standing refund policy for any digital product, course, membership, coaching, or consulting offer KR Worldwide LLC may make available in the future, and for any valid prior transaction. For physical-merchandise terms, see our Return & Refund Policy.

1. General Rule

This policy applies only to a valid authorized transaction across KR Worldwide divisions, including any future downloadable file, course access, membership subscription, coaching session, or fixed-scope service deliverable covered by a written offer.

2. Refund Terms by Product Type

3. When We Will Issue a Refund

Although digital sales are final, we will consider a refund or account credit at our sole discretion in the following situations:

A) Duplicate Charge

You were charged more than once for the same product. If this happens, contact us and we will refund the duplicate charge immediately upon verification.

B) Technical Failure

You are unable to access or download the product after reasonable troubleshooting with our support team. We will first attempt to resolve the technical issue. If we are unable to deliver the product you purchased, a full refund will be issued.

C) Product Not as Described

The product you received is materially different from what was described on the product page at the time of purchase. Minor variations in formatting or presentation do not qualify. The product must be substantially different from its listing for this exception to apply.

D) Session Not Delivered

For coaching and consulting sessions: if KR Worldwide fails to deliver a session you purchased and is unable to reschedule within a reasonable timeframe, a full refund will be issued for the undelivered session.

4. Coaching & Session Cancellation

Your Cancellation

Our Cancellation

If KR Worldwide cancels or reschedules a session, you will be offered a replacement session at a mutually agreed time. If a replacement cannot be arranged, a full refund will be issued for the cancelled session.

Session Packages

If you purchased a multi-session coaching package and wish to discontinue before completing all sessions, unused sessions are forfeited. No partial refunds are issued for remaining sessions in a package. Repeated no-shows or late cancellations may result in forfeiture of all remaining sessions.

5. Prior Membership or Subscription Records

No public membership or subscription is open, and no membership billing is active. This section applies only to a valid prior record or to a future program launched under written terms.

Prior Cancellation Support

For a valid prior membership or subscription record, email support@krworldwide.com from the original account email and include the transaction details. A public My Account portal is available for account and order access; cancellation support for any prior record remains available through the email address above.

Future Programs

If a membership or subscription launches, cancellation timing, access rules, and refund terms will be disclosed before payment opens and this policy will be updated. Nothing in this section represents a current offer or active recurring billing.

6. How to Request a Refund

To request a refund under one of the eligible exceptions listed in Section 3, follow these steps:

Step 1 — Email Us

Send your refund request to:

Step 2 — Include the Following

• Your full name and account email address
• Your order number (found in your confirmation email or account dashboard)
• The product name you are requesting a refund for
• The reason for your refund request (duplicate charge, technical issue, product not as described, etc.)
• Any supporting evidence — screenshots of errors, description of the technical issue, or explanation of how the product differs from the listing

Step 3 — Wait for Review

We will review your request and respond within 5 business days. We may ask follow-up questions or request additional information. If approved, the refund will be processed within 7–10 business days to your original payment method.

7. Refund Request Deadline

This applies to all product types: downloads, courses, memberships, coaching sessions, fixed-scope services, and bundles. The 14-day clock starts on the date of purchase, not the date you first access or use the product.

8. How Refunds Are Processed

• Approved refunds are returned to the original payment method used at checkout
• Processing time is typically 7–10 business days after approval, depending on your payment provider
• In some cases, we may offer a store credit or product exchange instead of a monetary refund, subject to mutual agreement
• Refunds for subscription/membership payments are limited to the most recent billing period only

9. Chargebacks & Payment Disputes

Before filing a chargeback or payment dispute, contact finance@krworldwide.com so we can review the transaction, access logs, delivery records, and any refund eligibility under this policy.

Filing a chargeback or payment dispute with your bank or credit card company without first contacting KR Worldwide may result in:

• Immediate suspension of your KR Worldwide account
• Revocation of access to all digital products and services
• Permanent ban from future purchases

Chargebacks filed after a refund has already been denied do not override our refund policy. Fraudulent chargebacks will be contested with full transaction records, delivery confirmations, and access logs.

10. What Happens After a Refund

Once a refund is processed:

• Downloads — your license to use the product is revoked. You should delete any copies of the file. Continued use after a refund is a violation of our Coaching & Digital Products Terms.
• Courses — your access to course content is deactivated immediately upon refund approval
• Memberships — your membership access is terminated immediately upon refund approval
• Coaching packages — any remaining sessions are forfeited and cannot be used after a refund is issued

11. Changes to This Policy

KR Worldwide LLC reserves the right to update this refund policy at any time. Changes will be posted on this page with an updated “Last Updated” date. The refund terms that were in effect at the time of your purchase will govern your transaction.

12. Contact Us

For refund requests, billing questions, or issues with a digital product purchase:

For related policies, see our Return & Refund Policy (physical merchandise), Coaching & Digital Products Terms, Terms of Service, and Privacy Policy.

Last Updated: August 27, 2026  |  Version 2.0  |  Classification: Public